https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1156345#M33725 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2881599">@Darkwolfy99</a>&nbsp; As no one here can see your account or has access to it no one can explain anything to you. &nbsp;You’ll have to call customer services about this as they have this access to your account.&nbsp;</P> Mon, 01 Aug 2022 06:03:43 GMT Chris_B 2022-08-01T06:03:43Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1156342#M33724 <P>It says that I can upgrade but I can’t&nbsp;</P><P>&nbsp;</P><P>can you explain that</P> Mon, 01 Aug 2022 02:31:07 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1156342#M33724 Darkwolfy99 2022-08-01T02:31:07Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1156345#M33725 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2881599">@Darkwolfy99</a>&nbsp; As no one here can see your account or has access to it no one can explain anything to you. &nbsp;You’ll have to call customer services about this as they have this access to your account.&nbsp;</P> Mon, 01 Aug 2022 06:03:43 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1156345#M33725 Chris_B 2022-08-01T06:03:43Z