https://community.ee.co.uk/t5/EE-app-and-website/upgrade-using-an-old-handset/m-p/1155636#M33664 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1452118">@johngod373</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Are you logged in when this is happening?</P> <P>&nbsp;</P> <P>What handset are you trying to select?</P> <P>&nbsp;</P> <P>Jon</P> Thu, 28 Jul 2022 11:31:58 GMT Jon_K 2022-07-28T11:31:58Z https://community.ee.co.uk/t5/EE-app-and-website/upgrade-using-an-old-handset/m-p/1155602#M33661 <P>It’s saying i can upgrade but when i go to chose a plan it’s saying there is none available.Is it because i’m using an old handset as my contract phone the screen cracked.It’s showing the old phone when i log in?</P> Thu, 28 Jul 2022 09:25:31 GMT https://community.ee.co.uk/t5/EE-app-and-website/upgrade-using-an-old-handset/m-p/1155602#M33661 johngod373 2022-07-28T09:25:31Z https://community.ee.co.uk/t5/EE-app-and-website/upgrade-using-an-old-handset/m-p/1155636#M33664 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1452118">@johngod373</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Are you logged in when this is happening?</P> <P>&nbsp;</P> <P>What handset are you trying to select?</P> <P>&nbsp;</P> <P>Jon</P> Thu, 28 Jul 2022 11:31:58 GMT https://community.ee.co.uk/t5/EE-app-and-website/upgrade-using-an-old-handset/m-p/1155636#M33664 Jon_K 2022-07-28T11:31:58Z