topic Re: App down can’t share data in EE app and website

App down can’t share data

Angrymum — Wed, 20 Jul 2022 00:36:20 GMT

Anyone got any ideas on how data can be shared while the app is down? My daughter is in need of data which I have lots of but am now unable to share. Do I have to wait until I can call 150 in working hours? Surely this service should have of 24 hour access? FQEs do not cover this issue.

Re: App down can’t share data

XRaySpeX — Wed, 20 Jul 2022 00:40:58 GMT

The site is presently under maintenance. Wait for morning & it'll be back.

Re: App down can’t share data

Leanne_T — Wed, 20 Jul 2022 07:07:20 GMT

Hi there @Angrymum

Thanks for coming here 🙂

Can you gift data this morning?

Speak soon.

Leanne.

Re: App down can’t share data

Angrymum — Wed, 20 Jul 2022 08:22:59 GMT

Hi @Leanne_T

Thank you, I was able to access MyEE at 8am and transfer data.

I’m not such an Angrymum now 😊

Re: App down can’t share data

Leanne_T — Wed, 20 Jul 2022 08:31:40 GMT

Thanks for coming back and letting us know @Angrymum

Have a lovely day 🙂

Leanne.

Re: App down can’t share data

XRaySpeX — Wed, 20 Jul 2022 14:22:23 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

Re: App down can’t share data

JaniceP — Wed, 20 Jul 2022 23:02:39 GMT

Too often I can't use the app to share data as it is down for improvement. Maybe things would improve if there was a dedicated data sharing app that didn't need to be taken offline as often.

Re: App down can’t share data

Jon_K — Thu, 21 Jul 2022 07:00:23 GMT

Hi @JaniceP.

Welcome to the community.

Are you able to gift data this morning?

Thanks for this suggestion 🙂

Jon

Re: App down can’t share data

Profile closed — Thu, 21 Jul 2022 07:12:52 GMT

Hi @JaniceP & @Jon_K

What a brilliant idea !

😊👍