topic Re: Not easy to report bugs in EE app and website

Not easy to report bugs

Darrylk — Thu, 14 Jul 2022 14:09:14 GMT

Beta testing the new app. Clicking XBOX to make a purchase. But it loads a sim plan offer instead. Then, clicking report bug doesn’t take you to a page to actually report anything. If the app is supposed to make things easier. Maybe report a bug should be available on the actual page, report a bug takes you to ?

Re: Not easy to report bugs

Leanne_T — Thu, 14 Jul 2022 14:27:55 GMT

Hi there @Darrylk

Thanks for coming here and letting us know.

Are you using the My EE app on an iOS device or Android?

Do you have a link to the incorrect shop page showing at all?

Leanne 🙂

Re: Not easy to report bugs

354- — Thu, 14 Jul 2022 16:15:05 GMT

@Darrylk - If you browse to Google play, https://play.google.com/store/apps/details?id=uk.co.ee.eeflutterbeta - What's new heading, text description, it says you can email them for bugs, ee.app@bt.com