topic Re: Deactivated account in EE app and website

Deactivated account

802 — Fri, 17 Jun 2022 10:49:28 GMT

I need some help please. I am trying to order my son a mobile but getting Account Deactivated. How do I get this resolved ?

Re: Deactivated account

James_B — Fri, 17 Jun 2022 11:35:51 GMT

Hi @802,

I've replied to your private message.

Thanks 🙂

James

Re: Deactivated account

802 — Fri, 01 Jul 2022 11:25:28 GMT

I have asked for help 3 times re my account saying its deactivated. Can someone contact me to help get this resolved asap.

Re: Deactivated account

XRaySpeX — Fri, 01 Jul 2022 11:31:42 GMT

@802 : Are you on contract or PAYG?

How's it been deactivated? Did you cancel your contract or has a PAYG SIM gone into hibernation?

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are.

Re: Deactivated account

Christopher_G — Fri, 01 Jul 2022 13:07:24 GMT

Hi @802

I've sent you a private message to give you some information.

Chris