https://community.ee.co.uk/t5/EE-app-and-website/Live-chat/m-p/1145415#M32980 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2499814">@andysandy</a>.&nbsp;</P><P>&nbsp;</P><P>Thanks for coming back and letting us know.&nbsp;</P><P>&nbsp;</P><P>Could you please check to see if 'Hide IP Address' and 'Prevent cross site tracking' are both switched off. If they are not please switch them off and try again.&nbsp;</P><P>&nbsp;</P><P>This can be found by going to Settings &gt; Safari.</P><P>&nbsp;</P><P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 08 Jun 2022 15:58:57 GMT Katie_B 2022-06-08T15:58:57Z https://community.ee.co.uk/t5/EE-app-and-website/Live-chat/m-p/1145352#M32979 <P>Still no live chat function when wanting to chat off an iPhone?&nbsp;</P> Wed, 08 Jun 2022 13:22:56 GMT https://community.ee.co.uk/t5/EE-app-and-website/Live-chat/m-p/1145352#M32979 andysandy 2022-06-08T13:22:56Z https://community.ee.co.uk/t5/EE-app-and-website/Live-chat/m-p/1145415#M32980 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2499814">@andysandy</a>.&nbsp;</P><P>&nbsp;</P><P>Thanks for coming back and letting us know.&nbsp;</P><P>&nbsp;</P><P>Could you please check to see if 'Hide IP Address' and 'Prevent cross site tracking' are both switched off. If they are not please switch them off and try again.&nbsp;</P><P>&nbsp;</P><P>This can be found by going to Settings &gt; Safari.</P><P>&nbsp;</P><P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 08 Jun 2022 15:58:57 GMT https://community.ee.co.uk/t5/EE-app-and-website/Live-chat/m-p/1145415#M32980 Katie_B 2022-06-08T15:58:57Z