topic Re: Phone purchase date in EE app and website

Phone purchase date

AmandaPL — Mon, 30 May 2022 10:22:58 GMT

I want to find out when I bought my phone but I can't find any history at all on the website of my phones or my contracts. Do these exist? Where are they? How can I find out?

Re: Phone purchase date

Schockwave — Mon, 30 May 2022 11:39:53 GMT

@AmandaPL , if you take a look here you may find the answers, otherwise you will have to contact customer service:

https://community.ee.co.uk/t5/Pay-monthly/EE-Upgrades-All-you-need-to-know/m-p/1143528

Re: Phone purchase date

Leanne_T — Mon, 30 May 2022 12:46:49 GMT

Hi there @AmandaPL

Thanks for coming here 🙂

If you log into your My EE app and select the number you would like to check, then Plan and add-ons you will see your contract start and end date.

Hope this helps.

Leanne.