topic Finding phone number in EE app or account details in EE app and website

Finding phone number in EE app or account details

Watforcat — Fri, 27 May 2022 06:57:41 GMT

I can't see the mobile numbers on my account via the EE app. I've 3 numbers but can only see device names no phone numbers. As one is not in a phone I can text to get the number back.

Re: Finding phone number in EE app or account details

Christopher_G — Fri, 27 May 2022 09:29:19 GMT

Hi @Watforcat

Welcome to the community.

When you log into your My EE account on a desktop browser and hit the menu on the left hand side, is there not a drop-down menu to choose which number you would like to view?

Chris

Re: Finding phone number in EE app or account details

Watforcat — Fri, 27 May 2022 09:41:01 GMT

No, nothing that tells me the phone numbers of the 3 sims on my account. Which option should I select if I can find it?

Re: Finding phone number in EE app or account details

Christopher_G — Fri, 27 May 2022 11:35:21 GMT

Are you looking to find something specific for one of the numbers or are you just trying to find out what the numbers are, @Watforcat?

Chris

Re: Finding phone number in EE app or account details

Watforcat — Fri, 27 May 2022 12:02:12 GMT

A way of determining what the numbers are. I know the main one as I use as my phone but not the other two and can't fathom a way of looking them up via the app or on-line

Regards
Warren

Re: Finding phone number in EE app or account details

Christopher_G — Fri, 27 May 2022 12:29:03 GMT

If they're pay monthly, you could download the bill PDF, @Watforcat.

Each number should have it's own section on the bill.

Chris

Re: Finding phone number in EE app or account details

XRaySpeX — Fri, 27 May 2022 14:00:39 GMT

Login to your MyEE online & click on the Menu's Switch Accounts dropdown. These are your A/c nos., not their mobile nos. Click on each 1 in turn & then Account Settings / Manage numbers. There you will see each device's mobile no.