topic Re: Re: How can I view my recent call history on EE in EE app and website

Re: How can I view my recent call history on EE

Dave7595 — Sat, 04 Jul 2020 16:09:05 GMT

Re: How can I view my recent call history on EE 2020, the option to display?

The below is from ee and doesn't work option not at the bottom of screen

Hello, on the main screen under your allowances you should see the view itemised info tab.

Any help would be great

Re: Re: How can I view my recent call history on EE

XRaySpeX — Sat, 04 Jul 2020 16:15:57 GMT

Are you on contract or PAYG?

Re: Re: How can I view my recent call history on EE

Dave7595 — Sat, 04 Jul 2020 16:18:47 GMT

I'm on pay monthly

Re: Re: How can I view my recent call history on EE

bristolian — Sat, 04 Jul 2020 16:19:02 GMT

Hi @Dave7595

If you follow the Current Usage option, right at the bottom of the page should be an option for "what you've used inside your plan" which will itemise your calls & texts since your most recent bill.

Re: Re: How can I view my recent call history on EE

XRaySpeX — Sat, 04 Jul 2020 17:31:04 GMT

@bristolian wrote:

should be an option for "what you've used inside your plan" which will itemise your calls & texts since your most recent bill.

I thought you only get that if you are paying £2.50 pm for Itemised Billing.

Re: Re: How can I view my recent call history on EE

bristolian — Sat, 04 Jul 2020 18:18:07 GMT

You could be right @XRaySpeX , I wouldn't want to be 100% sure on that 🙂

@Dave7595 Can you access your bills online, are the calls & texts itemised on them?

Re: Re: How can I view my recent call history on EE

Dave7595 — Sat, 04 Jul 2020 18:27:46 GMT

I can access my bills but nothing is itemised.

Re: Re: How can I view my recent call history on EE

XRaySpeX — Sun, 05 Jul 2020 00:29:11 GMT

@bristolian : I think the OP has just proved my point 😉 .

Re: Re: How can I view my recent call history on EE

XRaySpeX — Sun, 05 Jul 2020 00:31:25 GMT

@Dave7595 : On contract you need to be paying £2.50 pm for Itemised Billing to see your call history.

Re: Re: How can I view my recent call history on EE

BooYaa123 — Sat, 15 Aug 2020 20:22:35 GMT

But it is FREE on PAYG!!!!

😮

Re: Re: How can I view my recent call history on EE

XRaySpeX — Sun, 16 Aug 2020 09:16:54 GMT

@BooYaa123 : Quite! As I said "On contract you .." seeing that the OP is on contract, should you care to follow the Q&A of this thread.

Re: Re: How can I view my recent call history on EE

SuzyLew — Thu, 20 Aug 2020 14:26:11 GMT

I was receiving itemised billing (texts) free as part if my plan but it says today that I need to delete the ap and try again later. Guess ee having problems downloading itemised texts ro peolles accounts?

Re: Re: How can I view my recent call history on EE

Katie_B — Thu, 20 Aug 2020 16:22:44 GMT

Hello @SuzyLew.

Have you been able to view your latest bill?

If yes, does itemization show?

Katie 🙂

Re: Re: How can I view my recent call history on EE

SuzyLew — Thu, 20 Aug 2020 17:57:51 GMT

Thanks do much Katie, I didn't realise the record is on my latest bill. I've always just clicked via the app. Knowing this is fab I can see them by following my latest bill. Thank you do much 🙂

Re: Re: How can I view my recent call history on EE

Leanne_T — Fri, 21 Aug 2020 08:20:23 GMT

Glad you got the help you needed @SuzyLew

Have a lovely weekend 🙂

Leanne.

Re: Re: How can I view my recent call history on EE

Eb1845 — Thu, 05 May 2022 11:25:52 GMT

Re: Re: How can I view my recent call history on EE

Katie_B — Thu, 05 May 2022 13:22:31 GMT

Good Afternoon @Eb1845.

Are you looking to view your recent call history?

Are you on a pay monthly plan? if yes please follow these steps.

Plan & Add-ons > Your allowances > See your usage > What you used inside your plan.

Katie 🙂

Re: Re: How can I view my recent call history on EE

Jpt25-aril — Thu, 26 May 2022 23:08:21 GMT

It doesn’t allow me to view my call history? Iv tried these steps and still can’t see it

Re: Re: How can I view my recent call history on EE

XRaySpeX — Fri, 27 May 2022 01:29:08 GMT

@Jpt25-aril : On contract you can only see your call history online if you are already paying £2.50 pm for Itemised Billing. Look at your device's Call Log.

Re: Re: How can I view my recent call history on EE

Gabrielaperkins — Sat, 08 Jul 2023 02:09:06 GMT

How can I see me outgoing phonecall history