topic Re: Will I get charged if I receive international calls? in Mobile Services

Will I get charged if I receive international calls?

Parfa — Thu, 27 May 2021 14:34:09 GMT

Hi EE,

I want to find out if I will get charged if I received international call.

Thanks,

Re: Will I get charged if I receive international calls?

XRaySpeX — Thu, 27 May 2021 14:37:27 GMT

Not while you are in UK or EU. You pay to make them.

Re: Will I get charged if I receive international calls?

Parfa — Thu, 27 May 2021 15:56:31 GMT

Does it not matter what kind of contract I have?

Re: Will I get charged if I receive international calls?

Christopher_B — Thu, 27 May 2021 16:58:41 GMT

Hi @Parfa

Welcome to the community.

What @XRaySpeX is spot on when you have a monthly contract with us.

Do you have a contract or are you on a pay as you go?

You can find a load of information about this on our Roaming On EE page.

Thanks

Chris

Re: Will I get charged if I receive international calls?

bristolian — Thu, 27 May 2021 18:05:51 GMT

By means of reinforcing the general advice, I'll add that receiving calls in the UK & EU is free. Where the incoming call is from, is immaterial.

You will only be charged for receiving calls if you are roaming in a non-4G country.

Re: Will I get charged if I receive international calls?

XRaySpeX — Thu, 27 May 2021 21:42:05 GMT

No, you can be on any contract or PAYG & what I said holds.

Re: Will I get charged if I receive international calls?

Hoffmeister — Tue, 11 Jan 2022 09:06:49 GMT

What if I am SIM only (monthly) in Dubai with Roam Further enabled? Still free to receive calls from UK? Local calls included in allowance and calls to UK from Dubai included too?

Re: Will I get charged if I receive international calls?

XRaySpeX — Tue, 11 Jan 2022 09:17:00 GMT

@Hoffmeister : No, the Roam Further Pass is not valid there. As the United Arab Emirates is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/united-arab-emirates .