topic Roaming whilst on Cruise in Mobile Services

Roaming whilst on Cruise

Shaynemawer — Tue, 12 Apr 2022 08:18:45 GMT

Good morning. I have a question about an upcoming holiday I have.

We are going to USA and Canada so will purchase the roam further add on to enable me to use my minutes/texts/data whilst away.

Also, we are doing an Alaska Cruise, how does the data etc work whilst at sea? Will the roam further add on cover us for this as well ?

Don't want to receive any unwanted fees.

Re: Roaming whilst on Cruise

Schockwave — Tue, 12 Apr 2022 10:36:22 GMT

@Shaynemawer , it should do, I went on a cruise, as part of my holiday, but only added roaming for calls, as data would have been to expensive there, and used wifi, although not the best.

Please make sure that roaming and call abroad and premium rates are enabled and not blocked in settings, otherwise ring customer service, they can make sure for you. Enjoy your holiday when you go.

Re: Roaming whilst on Cruise

Christopher_G — Tue, 12 Apr 2022 10:44:40 GMT

Hi @Shaynemawer

That sounds lovely! As long as you're connected to a US/Canadian network, it will be as if you're on land. If you connect to a Maritime network, it may be a bit more expensive.

If the ship has WiFi, I would recommend using that for your data where possible.

Re: Roaming whilst on Cruise

Chris_B — Tue, 12 Apr 2022 10:51:32 GMT

@Shaynemawer The roam further add on will not cover you if you connect to the maritime network and this can get very expensive. You might want to look at THIS The roam further add on is perfect for the US and Canada.

Re: Roaming whilst on Cruise

Shaynemawer — Sun, 24 Apr 2022 20:05:13 GMT

been looking into the ships wifi package.

I'll prob make sure my phone is set to airplane mode for when we are not in port, that will save connecting to Maritime Network.

Is there anyway to tell if you do accidently connect to Maritime Network's?.

Re: Roaming whilst on Cruise

XRaySpeX — Sun, 24 Apr 2022 20:08:22 GMT

Look at the name of the connected network operator on your phone. It should be self evident.

Re: Roaming whilst on Cruise

Chris_B — Sun, 24 Apr 2022 20:09:02 GMT

@Shaynemawer The signal on your device will show the maritime network name.

Re: Roaming whilst on Cruise

Schockwave — Sun, 24 Apr 2022 21:13:43 GMT

@Shaynemawer , if the ship has wifi, use that and it will connect automatically, wherever it is available. If you have not paid for a package for data, then you will not get charged, as it cannot use data without a package, although you can still make and receive calls, but make sure that you have a package set for that, at least, that is how it worked for me, at least.

Re: Roaming whilst on Cruise

EssexBoyEE — Sun, 24 Apr 2022 21:19:56 GMT

Also worth checking your Phone's Frequency Bands. USA. Canada and Alaska can be a bit challenging if the Phone isn't a truly Global Version.