topic Barring calls from 0843 numbers in Mobile Services

Barring calls from 0843 numbers

Wayla — Tue, 07 Apr 2020 18:37:59 GMT

I receive a lot of nuisance calls from 0843 numbers, which I have to bar individually. I am registered with tps service which is useless. I would like to be able to bar all incoming 0843 calls.

Never return a call to an 0843 number as these are always outside of call packagesand will be expensive.

Re: Barring calls from 0843 numbers

XRaySpeX — Tue, 07 Apr 2020 18:55:04 GMT

Try putting just "0843" in your blocked nos. & see if that works.

Re: Barring calls from 0843 numbers

Wayla — Tue, 07 Apr 2020 18:57:41 GMT

I tried that some time ago. Unfortunately it doesn't work. Thanks.

Wayla

Re: Barring calls from 0843 numbers

Wayla — Tue, 07 Apr 2020 19:00:45 GMT

I tried putting 0843 as a blocked number, but it doesn't work. Is there such a thing as a wildcard character?

Re: Barring calls from 0843 numbers

James_B — Wed, 08 Apr 2020 15:45:54 GMT

Hi @Wayla,

Welcome to the EE Community. 🙂

Sorry, I don't think there is any way to block entire number ranges.

James

Re: Barring calls from 0843 numbers

Rada — Mon, 05 Jul 2021 13:46:05 GMT

This is something I really need as well. Calls from 0843 numbers are becoming more and more frequent. The worst part is they only ring for 5 secs, I believe it to be a con so you ring the premium rate number back.. £3 from returning 2 calls for like a minute. This is also happening at my Nan's place who's in her 90's. Surely there are laws against this?

Re: Barring calls from 0843 numbers

XRaySpeX — Mon, 05 Jul 2021 17:50:27 GMT

@Rada : No way!

Re: Barring calls from 0843 numbers

Wayla — Tue, 06 Jul 2021 08:37:19 GMT

There is a partial solution.

Settings/ Phone/ Silence Unknown Callers/ On

This sends any caller who is not on your contact list to "Messaging"
My recorded message is "Leave a message. If you are on my contact list, I will return the call. If you don't leave a message, I won't"
If in doubt, consult the website "Who Called" which may tell you if its a spam number. For good measure, you can bar the number and delete from the "Recent Calls" list.
But you must ensure your Contacts list is complete, including numbers like your local NHI, etc.

Wayla

Re: Barring calls from 0843 numbers

suzie9 — Mon, 23 Aug 2021 16:04:49 GMT

Hi , August 2021, did anybody every find a way to block 0843 numbers ? I get them every day, have done for years, every time i block that one, and the next etc, they ring for seconds and hang up but these seconds are adding up on my bill !! HELP PLS

Re: Barring calls from 0843 numbers

Wayla — Mon, 23 Aug 2021 16:48:22 GMT

If you have an iphone go to Settings/ Phone/ Silence Unknown Callers.

This will send to Messaging a call from any number not on your contact list. Make sure your contact list is complete and includes numbers like your GP, etc. If you miss a call you didn't want to miss, add that number to your Contacts. My message tells callers that if they don't leave a message I won't return their call. I put any subsequent 0843 numbers on my blocked list and delete the number from recent calls list.

Re: Barring calls from 0843 numbers

Derk1 — Thu, 02 Dec 2021 10:24:44 GMT

I've just tried this on my S10, as I too am receiving 0843 calls...

I don't know if this will solve the issue, I'll have to wait and see, but it may be worth trying..

press the "phone" icon, then "contacts" then the three dots, at top right. then "settings"

this takes you to "call settings" then below is "block numbers" second list down is "block spam and scam calls"

takes you to "caller ID and spam..." turn to "ON"... Lower down on same screen "block spam and scam calls" turn on "block all spam and scam calls"

I hope it works cos I'm fed up with this occurring.

EE or Samsung should include this type blocking i.e. number groups 0843, 0845 etc. as an urgent matter for customer service,

Re: Barring calls from 0843 numbers

suzie9 — Mon, 06 Dec 2021 18:04:12 GMT

Anybody know how to do this with i phone

Sent from my iPhone

Re: Barring calls from 0843 numbers

Leanne_T — Mon, 06 Dec 2021 18:47:29 GMT

Hi @suzie9

You can find details in the Avoid unwanted calls on iPhone – Apple Support (UK), page 🙂

Hope this helps.

Leanne.

Re: Barring calls from 0843 numbers

Steve_007 — Fri, 31 Dec 2021 19:58:41 GMT

I’m having the same problem and get on average 2 calls a day from 0843 numbers

i have an iPhone and have set unknown callers to go straight to voicemail. These calls are becoming a real annoyance. I accidentally called the number trying to delete and have been charged

02 are providing there customers a refund, when will EE start to do the same? https://www.o2.co.uk/help/account-and-billing/missed-calls-from-0845-and-0843-numbers

Re: Barring calls from 0843 numbers

Chris_B — Fri, 31 Dec 2021 21:17:08 GMT

@Steve_007 Why call is back ? And as in the link you posted Ofcom are investigating them numbers. EE are under no obligation to refund as O2 are refunding out of a gesture of good will not because they have too.

Re: Barring calls from 0843 numbers

cerniagigante — Mon, 14 Feb 2022 10:34:12 GMT

The time has come for me to move to O2. I need also EU roaming, and ee has decided to brexit while O2 has a much more Europe-friendly deals.

Re: Barring calls from 0843 numbers

dgp10000 — Thu, 03 Mar 2022 11:11:26 GMT

I can’t solve the 0843 issue, but they can add free EU calls if you use a bit of persuasion when your contract comes up for renewal.

Re: Barring calls from 0843 numbers

Rada — Wed, 27 Apr 2022 15:06:37 GMT

The first company to sort this ridiculous state of affairs out will be getting my custom, and my mother's, and my nans!!! Been going on to long now and no one seems capable of helping.

Re: Barring calls from 0843 numbers

bristolian — Wed, 27 Apr 2022 16:45:33 GMT

@Rada wrote:

Been going on to long now and no one seems capable of helping.

@Rada Spam callers are an industry-wide problem and no network operator is exempt from this.

Re: Barring calls from 0843 numbers

Steve_007 — Wed, 27 Apr 2022 17:13:32 GMT

Hi Chris_B, I don’t intentionally call the numbers back but on an iPhone it shows the missed call and in error trying to remove this message can accidentally call the number and get charged for only a few seconds