topic Re: Re: Live chat in Mobile Services

Re: Live chat

BarbieLloyd — Mon, 30 May 2022 11:16:15 GMT

I’m going to Sicily next week - will I pay extra for roaming, calls etc?

Re: Re: Live chat

Leanne_T — Mon, 30 May 2022 11:54:49 GMT

Hi there @BarbieLloyd

Welcome to the community.

You can find information in our Roaming Help page, if you select your account type and when your EE plan started.

If you have a pay monthly account, please check your set up for roaming in your My EE account.

For details on how to do this please see our EE Roaming - Getting ready to use your phone abroad, post.

Leanne 🙂

Re: Re: Live chat

XRaySpeX — Mon, 30 May 2022 12:25:32 GMT

@BarbieLloyd : As it is part of EU, you may use your usual UK allowances there with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If your contract started after 07/07/2021 there'll be a £2 / day charge for using your UK allowances in EU or you may buy the Roam Abroad Pass for £10 / month.

If you are on contract, remember to text ROAMING to 150 before you leave UK to check roaming is enabled on your account.