A huge thank you to Richard

Rose_C — Thu, 26 May 2022 20:20:50 GMT

Hi there,

I wanted to give Richard from the academy in the billing team a huge shout out for his amazing work and problem solving skills today when changing my telephone number.

He was patient, friendly, polite and explained everything with precision, seeing the problem through to solution despite technical issues that were out of our hands.

He was a joy to deal with and I would really appreciate if you could pass this information onto his manager.

I spoke to him today (May 26th at around 1pm)

I believe he is connected to Selkirk if you need more information on him.

Thank you once again from brilliant work from EE, which is why I remain a loyal customer.

Re: A huge thank you to Richard

Christopher_G — Fri, 27 May 2022 08:02:24 GMT

Thank you for sharing your experience with us again, @Rose_C 😄

It's really appreciated and I'm sure Richard will be delighted if I can get this message through to him.

I've sent you a private message to get some information from you.

Thanks

Chris

topic A huge thank you to Richard in Mobile Services

A huge thank you to Richard

Re: A huge thank you to Richard