topic Re: Cant call one person on my phone in Mobile Services

Cant call one person on my phone

DAZZIE12 — Wed, 25 May 2022 22:16:21 GMT

I can't seem to call one person from my phone but I can phone other people on my phone

Re: Cant call one person on my phone

bristolian — Wed, 25 May 2022 22:18:32 GMT

What happens when you try calling this particular number?

Have you been able to call this number in the past?

Re: Cant call one person on my phone

DAZZIE12 — Wed, 25 May 2022 22:36:40 GMT

I was able to call the number yesterday but couldn't get through to the phone number today so I don't know why as I can call other numbers on my mobile phone but not this number for some reason

Re: Cant call one person on my phone

DAZZIE12 — Thu, 26 May 2022 00:45:47 GMT

I can't seem to be able to call one of my contacts in my mobile phone contact list but I can phone other people in my mobile phone contact list I was able to get intouch with them yesterday but I can't call them now as it is saying that the number is not recognised

Re: Cant call one person on my phone

James_B — Thu, 26 May 2022 06:55:36 GMT

Hi @DAZZIE12,

What happens when you call this number?

Do you have another phone you could try calling the number on? This will show us if the fault is at your end or the receivers.

James

Re: Cant call one person on my phone

DAZZIE12 — Thu, 26 May 2022 18:52:02 GMT

I have called the person on a nother phone and it goes through but still can't on my phone it still says you have dialled an incorrect phone number

Re: Cant call one person on my phone

Christopher_G — Fri, 27 May 2022 07:04:59 GMT

Could you check the block list on both phones please, @DAZZIE12.

Just in case either of your numbers have ended up in the block list.

Chris

Re: Cant call one person on my phone

ebubechukwu2014 — Tue, 07 Mar 2023 13:10:12 GMT

Its like I don't have enough credit to call 📱

Re: Cant call one person on my phone

Katie_B — Tue, 07 Mar 2023 13:17:00 GMT

Hello @ebubechukwu2014.

Welcome to the EE community.

Are you looking to make a call to our customer care team?

Speak soon,

Katie