topic Re: How to delete pin from voicemail in Mobile Services

How to delete pin from voicemail

Dibben1981 — Thu, 05 May 2022 15:53:55 GMT

I need to unlock the pin from my voice messages

Re: How to delete pin from voicemail

Schockwave — Thu, 05 May 2022 16:06:16 GMT

Hello @Dibben1981 ,

Welcome to the community,

Did you set up a pin to access voicemail, even when in the UK? It is normally set up so that voicemail can be accessed either via another phone or when abroad.

If you cannot remember your pin and cannot access your voicemail, then I would suggest you ring customer service and they should be able to help.

Re: How to delete pin from voicemail

bristolian — Thu, 05 May 2022 16:25:29 GMT

HI @Dibben1981

If you call your voicemail, menu options 3 > 4 will allow you to remove or change your PIN.

If you have forgotten the PIN and it's preventing you accessing voicemail, then - for your protection - you will need to call EE C/S and have this reset.

Re: How to delete pin from voicemail

tosique1 — Tue, 10 Jan 2023 23:40:42 GMT

I have forgotten my pin

Re: How to delete pin from voicemail

Katie_B — Wed, 11 Jan 2023 07:24:05 GMT

Hi @tosique1.

To get your PIN reset you will need to speak with our customer care team.

Please give us a call on 150.

Katie