topic 1471 and 1571 not working after transferring mobile number to EE in Mobile Services

1471 and 1571 not working after transferring mobile number to EE

CraigBT — Fri, 08 Apr 2022 08:44:28 GMT

I transferred my mobile number from BT Mobile to EE. Since the transfer and after fitting the new EE SIM the 1471 and 1571 services do not work. Anything I need to do to make them work?

Re: 1471 and 1571 not working after transferring mobile number to EE

Christopher_G — Fri, 08 Apr 2022 09:38:05 GMT

Hi @CraigBT

Welcome to EE and our community. 🙂

The 1471 and 1571 services are both BT services so are not available on the EE network.

To retrieve your voicemails you can use the option within your phone menu, or dial 222 from the keypad.

EE Voicemail help >

Chris

Re: 1471 and 1571 not working after transferring mobile number to EE

XRaySpeX — Fri, 08 Apr 2022 12:22:26 GMT

@CraigBT : The 1471 and 1571 services are landline features, not mobile, & are available from EE landlines. There are diff VM features on EE mobiles.