https://community.ee.co.uk/t5/Mobile-Services/Can-t-Make-Calls/m-p/1640739#M55641 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5052943">@85Katie85</a>&nbsp; Have you put the SIM card in it ? Is it a contract or PAYG ? &nbsp; If contract try restarting the device a few times as the sim has to activate first this can take up to 24h. &nbsp; It’s usually only a few hours though.&nbsp;</P> Fri, 18 Sep 2026 07:14:47 GMT Chris_B 2026-09-18T07:14:47Z https://community.ee.co.uk/t5/Mobile-Services/Can-t-Make-Calls/m-p/1640659#M55640 <P>Why can’t I make calls on my new phone</P> <P><EM><STRONG>[Mod Edit - Title added]</STRONG></EM></P> Fri, 18 Sep 2026 00:17:30 GMT https://community.ee.co.uk/t5/Mobile-Services/Can-t-Make-Calls/m-p/1640659#M55640 85Katie85 2026-09-18T00:17:30Z https://community.ee.co.uk/t5/Mobile-Services/Can-t-Make-Calls/m-p/1640739#M55641 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5052943">@85Katie85</a>&nbsp; Have you put the SIM card in it ? Is it a contract or PAYG ? &nbsp; If contract try restarting the device a few times as the sim has to activate first this can take up to 24h. &nbsp; It’s usually only a few hours though.&nbsp;</P> Fri, 18 Sep 2026 07:14:47 GMT https://community.ee.co.uk/t5/Mobile-Services/Can-t-Make-Calls/m-p/1640739#M55641 Chris_B 2026-09-18T07:14:47Z