topic Re: Account showing mobile numbers that are not mine in Mobile Services

Account showing mobile numbers that are not mine

BobbyMc82 — Mon, 14 Sep 2026 14:04:38 GMT

Afternoon.

I’ve just checked my account and it seems to be showing mobile numbers that are not mine. Anyone had this before?

Cheers.

[Mod edit: Image removed as it contained personal information - full name and mobile numbers]

Re: Account showing mobile numbers that are not mine

Ali_A — Mon, 14 Sep 2026 15:11:12 GMT

Hi @BobbyMc82

Thanks for bringing this to our attention.

I'd like to get you some help with this.
I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali

Re: Account showing mobile numbers that are not mine

steveregan — Wed, 16 Sep 2026 18:45:26 GMT

I have had this and now my mobile has now disappeared

Re: Account showing mobile numbers that are not mine

Leanne_T — Thu, 17 Sep 2026 07:17:01 GMT

Morning @steveregan

Thanks for coming to the community.

Do you have any other numbers on your account that you're billed for, that could be the one showing in your EE account when you log in? Are all other details correct in the account?

Also, when you log into your EE app or account online, do you have a drop down option to select your number?

Leanne.