topic Re: Unable to make any calls other than WhatsApp! in Mobile Services

Unable to make any calls other than WhatsApp!

Sboulezbrown — Tue, 25 Aug 2026 10:25:04 GMT

This is really poor service. I need to make an urgent call.

Re: Unable to make any calls other than WhatsApp!

Schockwave — Tue, 25 Aug 2026 12:23:20 GMT

Welcome to the community?

Are you in the UK or abroad/

We need more information in order to help you, it is not a poor service, as no one knows where you are or what you have tried thus far.

Re: Unable to make any calls other than WhatsApp!

Sboulezbrown — Tue, 25 Aug 2026 13:04:03 GMT

I am in France. My husband has the same problem and I can see that several customers have reported a similar problem.

Re: Unable to make any calls other than WhatsApp!

Schockwave — Tue, 25 Aug 2026 13:07:13 GMT

@Sboulezbrown thank you for letting me know, the problem is down to EE worldwide outage, which they are trying to resolve and that is why there is no network connection at present, sorry not helpful I know, but that is the only answer I can give to you.

Re: Unable to make any calls other than WhatsApp!

Sboulezbrown — Tue, 25 Aug 2026 13:22:15 GMT

it is now working again. There must have been a glitch.