Harrasment from step change 01438 989231

georgek2 — Wed, 12 Aug 2026 10:19:46 GMT

I kept getting calls from this number so I looked it up. Apparently it’s one of EE’s direct partners but I don’t remember giving consent to my number being shared!

On top of that they left a voicemail on my phone saying “just answer your f******g phone”.

Re: Harrasment from step change 01438 989231

Peter_W — Wed, 12 Aug 2026 15:46:27 GMT

Welcome to the Community, @georgek2

Thanks for taking the time to highlight this, too.

Whilst we will sometimes contact customers to let them know about additional products or services, you're absolutely able to customise your marketing preferences if you'd prefer not to receive contact.

I'm really concerned to hear about that voicemail too, and want to make sure we get that investigated further.

So we can take a few more details around this, I'm going to pop you over a private message.

Speak soon,

Peter

topic Re: Harrasment from step change 01438 989231 in Mobile Services

Harrasment from step change 01438 989231

Re: Harrasment from step change 01438 989231