topic Where is the Porting Option? in Mobile Services

Where is the Porting Option?

Chazaxl — Wed, 12 Aug 2026 08:45:57 GMT

Trying to move from Vodafone to EE, what a nightmare. Doesnt seem like anyone wants to take my money.

For the life of me, despite watching the video which says go to 'account settings' to and then 'switch to EE', where do I find this? Ive looked on the website, looked on the app, am I blind?

Thanks

Re: Where is the Porting Option?

Matt_124 — Wed, 12 Aug 2026 08:58:31 GMT

The most straightforward process is to order your plan and then port your number once you receive your new SIM.

This can be done by texting PORT to 150 from the new EE SIM, where you will then be asked for the number you wish to transfer and your PAC Code. This should then advise you of when to expect your transfer to take place.

Re: Where is the Porting Option?

Chazaxl — Wed, 12 Aug 2026 09:10:46 GMT

Thanks. Ive had the sim for almost 2 months. Endless issues trying to apply a package to it which was sorted after I called in today. Turns out that unless you make an outbound call to activate, odd things happen. Couldnt apply existing credit, couldnt buy a new package on a debit or credit card .... really odd.

Even doing a search for the word 'porting' comes up with no answers. I wonder why these companies (and Ive worked for Vodafone in the past) make it so difficult to do business with?