https://community.ee.co.uk/t5/Mobile-Services/messages/m-p/1626778#M55228 <P>The SMS standard allows for upto 160 characters in a single text message. Modern smartphones allow messages of much longer to be written and sent as one.</P><P>Those messages will be broken up by your phone and submitted to the network as individual chunks of 160characters, reassembled by the destination phone into a single message.</P><P>That each of your messages has been charged twice, suggests there were between 161 &amp; 320 characters in said messages.</P> Thu, 02 Jul 2026 20:21:05 GMT bristolian 2026-07-02T20:21:05Z https://community.ee.co.uk/t5/Mobile-Services/messages/m-p/1626777#M55227 <P><A>Text messages</A><BR />00&nbsp; 12/05/2026 - 17:38</P> <P><A>Text messages</A><BR />00&nbsp; 12/05/2026&nbsp; - 17:40</P> <P>EE charged me for 4 (four) messages to that number, even though I only sent 2 (two) messages. Therefore, it's not about the amount, but about the mismanagement of their work, I demand a refund of the money charged in excess.</P> <P>&nbsp;</P> <P>[mod edit: removed personal information from the community]</P> Fri, 03 Jul 2026 07:00:01 GMT https://community.ee.co.uk/t5/Mobile-Services/messages/m-p/1626777#M55227 ernaniwagner 2026-07-03T07:00:01Z https://community.ee.co.uk/t5/Mobile-Services/messages/m-p/1626778#M55228 <P>The SMS standard allows for upto 160 characters in a single text message. Modern smartphones allow messages of much longer to be written and sent as one.</P><P>Those messages will be broken up by your phone and submitted to the network as individual chunks of 160characters, reassembled by the destination phone into a single message.</P><P>That each of your messages has been charged twice, suggests there were between 161 &amp; 320 characters in said messages.</P> Thu, 02 Jul 2026 20:21:05 GMT https://community.ee.co.uk/t5/Mobile-Services/messages/m-p/1626778#M55228 bristolian 2026-07-02T20:21:05Z