topic EE, what a nuisance when trying to pay in Mobile Services

EE, what a nuisance when trying to pay

Swedger808 — Mon, 25 May 2026 07:19:36 GMT

How the hell can something so simple he made so difficult?

Monthly payment didn't process this morning, so now I try to pay it but can't seem to do so. Can't do it on here or in the app, plenty options to buy extra top ups though. Can't ring or text them on 150 as there is no credit in the phone

Does anyone have a better solution please

Re: EE, what a nuisance when trying to pay

Northerner — Mon, 25 May 2026 08:30:41 GMT

Hi @Swedger808

Many ways to pay, see here: https://ee.co.uk/help/billing-payments/payment-methods/pay-your-mobile-or-broadband-bill

Thanks

Re: EE, what a nuisance when trying to pay

Swedger808 — Mon, 25 May 2026 09:06:23 GMT

I've called that, still unable to speak with a human. There's lots of options to buy add-ons or pay for other topups via automated messages and presses of different numbers on my keypad, trying to speak with someone to explain what I actually need there is nothing to help.

Also rang 07953966150, 08009165555, 150, 03330433170

It's a bit shambolic in fairness