topic Re: Call on invoice I didn't make, now getting calls from random numbers in the USA in Mobile Services

Call on invoice I didn't make, now getting calls from random numbers in the USA

Jodes2 — Fri, 08 May 2026 11:33:45 GMT

I have a call on my invoice which I did not make (0019296928604).
Now I am getting loads of calls from different USA numbers all saying originating in New York.

Should I change my phone number?

Re: Call on invoice I didn't make, now getting calls from random numbers in the USA

Chris_B — Fri, 08 May 2026 11:56:49 GMT

@Jodes2 You could and you’ll need to call customer support to request a change of number.

Re: Call on invoice I didn't make, now getting calls from random numbers in the USA

Jodes2 — Fri, 08 May 2026 12:07:43 GMT

I just called Customer Support and because it is on my June invoice they can't do anything at all about it.

I explained I didn't make the call and this is fraud and potential cloning and absolutely no help at all. Need to call back on 2nd June! So in the meantime someone could make £1000's worth of calls on my phone?

Shall see what happens in my June invoice I guess... Thanks Chris B for replying.

Re: Call on invoice I didn't make, now getting calls from random numbers in the USA

ee_user14 — Fri, 08 May 2026 12:56:09 GMT

@Jodes2 wrote:
someone could make £1000's worth of calls on my phone?

Only if they have access to your phone.

Your original post "Now I am getting loads of calls from different USA numbers all saying originating in New York." reads as you're now receiving incoming calls? Those won't be charged if you're in the UK.

Make sure you've got a spend cap.