topic Re: Re: Cant make calls in Mobile Services

Re: Cant make calls

justinmarfell — Thu, 05 Feb 2026 09:31:08 GMT

is the network back working now please tell me it is

Re: Re: Cant make calls

Katie_B — Thu, 05 Feb 2026 15:02:37 GMT

Hi @justinmarfell.

For a short time yesterday afternoon, some customers had intermittent issues when making outbound mobile calls.

Service was restored quickly and we apologise for any inconvenience caused.

All our EE services were not impacted.

Katie

Re: Re: Cant make calls

Schockwave — Thu, 05 Feb 2026 15:35:59 GMT

@justinmarfell , what is your problem? Where are you? Never had an issue with network working where I am, and it looks like no-one else has, otherwise there would be a lot of complaints. It looks like it may be just you.

Have you tried rebooting your device? Is it the mobile router or your phone you are having issues with?

Re: Re: Cant make calls

XRaySpeX — Thu, 05 Feb 2026 19:05:03 GMT

@Schockwave : There were lots of complaints yeterday: Cant make calls

Re: Re: Cant make calls

justinmarfell — Fri, 24 Apr 2026 08:48:44 GMT

turn off your wifi for 5 mins and turn it back on after and then if it dose not work then contact the provider

Re: Re: Cant make calls

justinmarfell — Fri, 24 Apr 2026 08:53:37 GMT

not help how you ee work you are a bad network and you will lose me as a payer to my contract if you can help me with all of my network probelms

Re: Re: Cant make calls

XRaySpeX — Fri, 24 Apr 2026 08:56:38 GMT

@justinmarfell : Bit late! This was an isolated incident 2 months ago.

Re: Re: Cant make calls

Ali_A — Fri, 24 Apr 2026 11:14:11 GMT

Hi @justinmarfell

Are you facing issues with your signal again?

You can check coverage and network status at Check mobile coverage where you can also report any issues you are facing, as well as sign up for updates on any known issues that may be going on.

Ali