topic Breathing space but cut off in Mobile Services

Breathing space but cut off

Neard — Fri, 10 Apr 2026 14:56:32 GMT

I am currently on Breathing Space and EE are aware of this, however they have cut off all my devices today. I have tried to chat with them and have waited for over 2 hours to hear back from them. I can't call them or text them for a call back. Nothing. Can someone please help me. This is causing so much additional stress. I should be protected by Breathing space.

Re: Breathing space but cut off

Leanne_T — Sat, 11 Apr 2026 07:18:36 GMT

Morning @Neard

Thanks for coming to the community.

I would like to help you get this looked into, and I've sent you a private message to take some details. Could you take a look at your community inbox and get back to me please?

Speak soon 🙂

Leanne.