topic Re: Not Receiving Verfication Codes in Mobile Services

Not Receiving Verfication Codes

crazycowpat — Thu, 05 Mar 2026 16:59:02 GMT

From last week stopped recieving 2 factor authentication texts randomly. (Samsung S23 Ultra)
Noticeably Okta authentication, and certain apps like tiktok. No text received.
Not a ported customer been on ee forever, don't know its suddently stopped.
-Phone updated/Restarted, Check settings

No resolve.

Re: Not Receiving Verfication Codes

XRaySpeX — Thu, 05 Mar 2026 18:01:50 GMT

@crazycowpat : Are you in UK?

Re: Not Receiving Verfication Codes

bristolian — Thu, 05 Mar 2026 18:05:45 GMT

Are you still receiving person-to-person text messages?

Re: Not Receiving Verfication Codes

crazycowpat — Thu, 05 Mar 2026 19:07:41 GMT

I am, yes

Re: Not Receiving Verfication Codes

crazycowpat — Thu, 05 Mar 2026 19:09:47 GMT

I am!

Think i found a solution that has worked.

Basically turned off/then on rcs chats,then a restart.