topic Re: Call History in Mobile Services

Call History

BMJ1992 — Wed, 11 Feb 2026 09:56:24 GMT

I’m trying to find out my call history on my phone. I need to send evidence off to a police case and they’ve asked for my call log. Fyi, Im not the one in trouble 🙂
How do I access my previous dialled call history for the past week?

Re: Call History

bristolian — Wed, 11 Feb 2026 10:49:32 GMT

Your phone's call log shows this information.

If you have (optional & chargeable) itemised billing, then view those.

The Police have their own channels for obtaining telecoms data, and should use those if necessary.

Re: Call History

BMJ1992 — Wed, 11 Feb 2026 11:23:45 GMT

Hi. Unfortunately I need more proof than my own phone device. Because I could’ve easily deleted that kind of information that’s why I need further info from EE account.
Someone bas said I tried to contact them, which I didn’t. I’m trying to obtain my call records for this purpose. My own phone isn’t evidence enough

Re: Call History

bristolian — Wed, 11 Feb 2026 11:50:02 GMT

In which case the second part of my reply is your answer - the Police have their own channels for obtaining telecoms data, and should use those if necessary. I'm not sure how you're supposed to disprove a negative, but there's a whole avenue of speculation here.

If they're not happy with the degree of info you are able to obtain - which is as described - they should use their channels, or even physically seize your phone to conduct an examination.

Re: Call History

Peter_W — Wed, 11 Feb 2026 11:55:23 GMT

Good morning @BMJ1992.

Welcome to the EE Community!

If you would like to request any data we hold on you, you can find details of hour to raise a DSAR (Data Subject Access Request) here:

Request My Personal Data from EE | Security Help | EE

We do not hold information on incoming calls, and as @bristolian mentioned too, if details are required as part of legal proceedings this can be requested via your solicitor, too.

Peter