topic Re: Restoring deleted voicemail in Mobile Services

Restoring deleted voicemail

EleanorJ96 — Thu, 18 Mar 2021 22:56:12 GMT

Hi, I just deleted a voicemail by mistake. Is there any way to get it back, I tried calling voice mail but it didn’t give me the option to review my deleted messages.

Re: Restoring deleted voicemail

bristolian — Thu, 18 Mar 2021 23:16:07 GMT

Hi @EleanorJ96

Sorry, but once a voicemail has been deleted you can't recover it.

The option to review deleted messages only exists during the same call/voicemail session as when the messages were deleted. Once you hang up, they've gone.

Re: Restoring deleted voicemail

R_N_H — Thu, 30 Dec 2021 19:38:32 GMT

This used to be a useful feature - to be able to review messages that you'd deleted.

I deleted a message today by accident expecting to be able to go into the voicemail menu and listen again and maybe (as before) save it.....

Very disappointing as it didn't seem that long ago that you'd hear the female voice saying "To review deleted messages press....."

This feature is obviously now missed by your users Orange/EE - please listen to your users and reinstate it.

Yours sincerely

R_N_H

Re: Restoring deleted voicemail

GIrl2 — Sat, 17 Jan 2026 10:42:54 GMT

Yes I agree, I've just lost some Imortant evidence. Please listen to your subscribers and reinstate this feature

Thank you

Re: Restoring deleted voicemail

bristolian — Sat, 17 Jan 2026 11:07:13 GMT

@GIrl2 wrote:
I've just lost some Imortant evidence

Any voicemails that are important, should always be saved to an offline method - a network-based-save only ever lasted 7days in any case.

Offline backups of important data is standard good practice. I've also just tested leaving myself a voicemail from another phone, deleting it and then returning to the main menu. "To review the deleted messages" was offered.