topic voicemail in Mobile Services

voicemail

Rost1 — Sun, 04 Jan 2026 20:20:21 GMT

Hi EE Support,

I would like to completely disable voicemail on my number

I have tried the standard codes (#004#, ##62#, ##61#) and the My EE app, but voicemail is still active.

Please escalate this to the technical team and deactivate voicemail fully on the network.

I do not want calls to be forwarded to voicemail under any circumstances.

Thank you.

Re: voicemail

Fatboy71 — Sun, 04 Jan 2026 20:55:56 GMT

Not sure if you have tried this but have text VM OFF to 150

Re: voicemail

bristolian — Sun, 04 Jan 2026 21:20:35 GMT

Not sure what you mean by "voicemail is still active", I presume incoming calls are still being caught by the auto-divert.

If so, then this is primarily a user community forum rather than a formal support channel. Access to your individual account is needed to remove your auto-divert, CS on 150 have that access. No-one on here does.