topic No service No Sim in Mobile Services

No service No Sim

dale55 — Wed, 31 Dec 2025 17:45:50 GMT

I sudden;y have no net work no sim???

Read what you have said but how can i call ether number when the phone has no sim no net work??? this is not helpfull??

why cant there be other support PLEASE????

[Mod edit: Added title]

Re: No service No Sim

bristolian — Wed, 31 Dec 2025 17:45:33 GMT

Rather than criticise the responses to a post from 2 years ago, it would be better to just start your own dedicated thread explaining your predicament - it's now been done for you.

There's no requirement for calls to EE-CS to be from your personal mobile, you can call from any working phone - be it a landline or any other mobile. The number is 07953 966150 or 0800 9566000.

Losing network coverage could be a local outage and is easily checked by doing a manual network search. If you're getting an on-screen error message relating to the SIM, that will be different - although SIMs don't tend to just stop working randomly & without some intervention.

Re: No service No Sim

Northerner — Wed, 31 Dec 2025 18:12:17 GMT

Hi @dale55

Tried restarting your device.

Are you on EE PAYG or pay monthly contract.
If PAYG when did you last make a chargeable call or text.
Are you in the UK.
What device do you have and was this purchased from EE.

Have you checked your local network status: https://ee.co.uk/help/service-status

Thanks