https://community.ee.co.uk/t5/Mobile-Services/Re-Live-chat-lost-my-phone/m-p/1585704#M53806 <P>Hi, I've lost my phone</P> <P>&nbsp;</P> Thu, 27 Nov 2025 09:17:07 GMT Steffan79 2025-11-27T09:17:07Z https://community.ee.co.uk/t5/Mobile-Services/Re-Live-chat-lost-my-phone/m-p/1585704#M53806 <P>Hi, I've lost my phone</P> <P>&nbsp;</P> Thu, 27 Nov 2025 09:17:07 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Live-chat-lost-my-phone/m-p/1585704#M53806 Steffan79 2025-11-27T09:17:07Z https://community.ee.co.uk/t5/Mobile-Services/Re-Live-chat-lost-my-phone/m-p/1585710#M53807 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4903603">@Steffan79</a>&nbsp;<BR />&nbsp;<BR />It’s important you <A href="https://ee.co.uk/help/contact-ee/lost-stolen" target="_blank" rel="noopener">report your device as lost or stolen</A> as soon as you know it’s gone:</P> <UL> <LI>call 150 from an other EE phone</LI> <LI>call 07953 966 150 from any other phone</LI> <LI>Or call +44 7953 966 150 from abroad</LI> </UL> <P>You can <A href="https://ee.co.uk/help/contact-ee/lost-stolen" target="_blank" rel="noopener">call us</A> 24 hours a day, 7 days a week to report your device as lost or stolen.</P> <P>Once you've reported your device as lost or stolen:&nbsp;</P> <UL> <LI>we can block your device so no-one else can use it on our network, and suspend your account (you can add a password in case you find it later)</LI> <LI>Order a replacement SIM card if needed or you can <A href="https://ee.co.uk/store-finder" target="_blank" rel="noopener">pop into one of our stores</A> to get one for free</LI> </UL> <P>Please have a look at <A href="https://ee.co.uk/help/mobile/fix-problem/my-device-has-been-lost-or-stolen" target="_blank" rel="noopener">What should I do if my phone is lost or stolen? | EE</A> for further information.&nbsp;<BR /><BR />Ali&nbsp;</P> Thu, 27 Nov 2025 09:32:38 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Live-chat-lost-my-phone/m-p/1585710#M53807 Ali_A 2025-11-27T09:32:38Z