topic Re: Help Needed. in Mobile Services

Help Needed.

Tavga — Wed, 12 Nov 2025 17:26:01 GMT

I need help please

[Mod edit: Title added.]

Re: Help Needed.

XRaySpeX — Wed, 12 Nov 2025 14:55:33 GMT

@Tavga : You don't say with what. How are we to know?

Re: Help Needed.

Tavga — Wed, 12 Nov 2025 16:00:17 GMT

Yes. I can't link my product your service doesn't work

Re: Help Needed.

Lesley_W — Wed, 12 Nov 2025 18:32:24 GMT

Hi @Tavga

Thanks for coming to our community.

Are you following the steps here on our help page Linking Your EE Products?

If so, and you are still having trouble, I'd recommend speaking to our customer care team who can get this sorted for you.

Lesley

Re: Help Needed.

Tavga — Thu, 13 Nov 2025 10:54:27 GMT

I tried many time to link my device on app It doesn't work . Can you please double check for me and sort it out for me please. Without this I can't see anything i want can't see on my app

Re: Help Needed.

Tavga — Thu, 13 Nov 2025 10:56:00 GMT

I tried many time to link my device on app It doesn't work . Can you please double check for me and sort it out for me please. Without this I can't see anything i want can't see on my app

Re: Help Needed.

Lesley_W — Thu, 13 Nov 2025 13:18:43 GMT

We aren't able to do that for you here on the public forum @Tavga

But if you give our team a call they will be happy to help you with this.

Lesley