topic Re: Re: Re: How to access live chat? in Mobile Services

Re: Re: How to access live chat?

Asifkhan2525 — Mon, 29 Sep 2025 10:26:56 GMT

i have contrac with ee and finished in October so i want to close my contract

Re: Re: Re: How to access live chat?

Asifkhan2525 — Mon, 29 Sep 2025 10:29:53 GMT

Hi i have contract with ee and finished in October so i want to close my contract and dricet debt

Re: Re: Re: How to access live chat?

Katie_B — Mon, 29 Sep 2025 12:33:36 GMT

Hello @Asifkhan2525.

Welcome to the community.

I am sorry to hear you are looking to leave the network.

To place your cancellation please give us a call.

Our customer care team will be happy to help.

Katie

Re: Re: Re: How to access live chat?

Schockwave — Mon, 29 Sep 2025 12:50:20 GMT

@Asifkhan2525 , if you want to keep your number and move to another network, I would suggest getting a PAC code by texting PAC to 65075, you then give it to your new provider.

You can find all the information here:

https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee