https://community.ee.co.uk/t5/Mobile-Services/Getting-in-touch-with-ee/m-p/1568928#M53302 <P>I need to get in touch with ee about a voicemail glitch, but I'm unable to talk and unable to use the Relay service.</P><P>What happened to web chat ? I used it last week and now it's not there.</P> Wed, 24 Sep 2025 14:37:09 GMT here4thegoss 2025-09-24T14:37:09Z https://community.ee.co.uk/t5/Mobile-Services/Getting-in-touch-with-ee/m-p/1568928#M53302 <P>I need to get in touch with ee about a voicemail glitch, but I'm unable to talk and unable to use the Relay service.</P><P>What happened to web chat ? I used it last week and now it's not there.</P> Wed, 24 Sep 2025 14:37:09 GMT https://community.ee.co.uk/t5/Mobile-Services/Getting-in-touch-with-ee/m-p/1568928#M53302 here4thegoss 2025-09-24T14:37:09Z https://community.ee.co.uk/t5/Mobile-Services/Getting-in-touch-with-ee/m-p/1568983#M53303 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4860109">@here4thegoss</a></SPAN>,<BR /><BR />Welcome to the EE Community<BR /><BR />The live chat should still be available in the help section of the EE app via the Message Us button. If it is not showing currently I would try clearing out the cache of the app and logging back in.&nbsp;<BR /><BR />What exactly is the voicemail problem you are having, we may be able to help.<BR /><BR />Alex</P> Wed, 24 Sep 2025 16:59:47 GMT https://community.ee.co.uk/t5/Mobile-Services/Getting-in-touch-with-ee/m-p/1568983#M53303 Alex_H 2025-09-24T16:59:47Z