topic Re: Call connection issue in Mobile Services

Call connection issue

Belburn78 — Mon, 22 Sep 2025 10:30:11 GMT

Hi, can any body recommend any ideas of how to solve this issue. I’ve always had no problem contacting my Dad on his landline, I went to call this morning and it says that I have entered the wrong number I made the call off my recent calls list, I then entered the number manually and the same message. I’ve restarted the handset, toggled airplane mode on and off as suggested and nothing has worked. Could this be a fault with my Dads landline phone ? @@Members

Re: Call connection issue

XRaySpeX — Mon, 22 Sep 2025 12:31:19 GMT

@Belburn78 : I presume other calls connect OK.

Have you checked with your Dad by other means, e.g. email, that his landline is not down or disconnected?

Re: Call connection issue

bristolian — Mon, 22 Sep 2025 14:44:20 GMT

@Belburn78 wrote:
I’ve always had no problem contacting my Dad on his landline, I went to call this morning and it says that I have entered the wrong number I made the call off my recent calls list,

In addition to the questions posed in the previous reply, whom or what is "it" that says you have entered the wrong number? And how does "it" tell you this?

Is it an audible announcement, or an on-screen popup?

Re: Call connection issue

Ali_A — Mon, 22 Sep 2025 15:09:55 GMT

Hi @Belburn78

Please try contacting your dad from another phone, preferably one from a different mobile network. If you get the same error, it's most likely an issue with his landline phone.

As @XRaySpeX mention, if you're able to make all other calls normally, it'll be worth getting in touch with your dad by other means to check with him if he is aware of any issues with his landline.
He'll need to contact his Landline Provider to let them know of any faults he may be experiencing.

Ali

Re: Call connection issue

ee_user14 — Wed, 24 Sep 2025 14:14:48 GMT

@Belburn78

It's all lovely of you to stretch your arms out and tell us, but we heard you the first time! You didn't need to post 5 times to tell us....

Re: Call connection issue

Belburn78 — Wed, 24 Sep 2025 14:21:12 GMT

😆😆😆😆😆😆 Noted and deleted