topic I’m Deaf How I chat to EE customer service in Mobile Services

I’m Deaf How I chat to EE customer service

Maddog-Roz — Sun, 07 Sep 2025 12:15:17 GMT

I’m Deaf How I chat to EE customer service

reason complain voicemail

Re: I’m Deaf How I chat to EE customer service

Schockwave — Sun, 07 Sep 2025 12:36:47 GMT

Hello @Maddog-Roz ,

Welcome to the community,

You can chat here:

https://ee.co.uk/help/contact-ee/account-billing

There is the relay for deaf customers as you can see, text relay.

Re: I’m Deaf How I chat to EE customer service

Leanne_T — Sun, 07 Sep 2025 14:29:48 GMT

Hi @Maddog-Roz

Thanks for posting on the community.

The link @Schockwave has provided has information on using the Text Relay service to get in touch with our mobile guides.

If you're having problems with the voicemail, this maybe something we can help you with on the community, if you would like to post some extra details?

Thanks very much.

Leanne.