Any one else, experiencing communication issues when speaking to ee or bt?

Geordie-russ — Thu, 28 Aug 2025 16:35:07 GMT

I've been with ee/bt for years and years and every time I've called (which is rare) recently, whilst speaking to an agent the connection breaks up!!!!!! Which means I can't hear the agent or the agent can't hear me. VERY frustrating as you can imagine. No issues on my side as far as I'm concerned. So if this is a genuine problem with ee/bt this must be address ASAP. Any one else out there with this issue!?

Re: Any one else, experiencing communication issues when speaking to ee or bt?

bristolian — Thu, 28 Aug 2025 17:32:47 GMT

You can report in-call audio issues on the network status webtool - https://ee.co.uk/help/mobile-coverage-checker

Follow the check status > Report a problem options

topic Re: Any one else, experiencing communication issues when speaking to ee or bt? in Mobile Services

Any one else, experiencing communication issues when speaking to ee or bt?

Re: Any one else, experiencing communication issues when speaking to ee or bt?