topic in Mobile Services

Kaba — Tue, 22 Jul 2025 07:49:28 GMT

Hello I can’t get we service with my phone

Re:

Katie_B — Tue, 22 Jul 2025 07:52:37 GMT

Hello @Kaba.

Thanks for coming here.

Have you just recently lost service?

Are you currently in the UK?

Katie

Re:

Kaba — Tue, 22 Jul 2025 07:54:29 GMT

Hello I m not in uk and I don’t understand why I have a big bills

Re:

Katie_B — Tue, 22 Jul 2025 07:59:05 GMT

Hi @Kaba.

Are you connected to a local network?

Have you been able to access your EE bills by logging in to your EE account/app? this will show an entire breakdown of your bill and any additional charges.

Speak soon,

Katie