topic Re: SMS in Mobile Services

SMS

Olivia377 — Thu, 24 Jul 2025 20:11:30 GMT

How can I unblock SMS verification on my phone?

Re: SMS

Leanne_T — Fri, 25 Jul 2025 08:02:53 GMT

Morning @Olivia377

Thanks for coming to the community 🙂

Could you let me know a little more information on what block you would like to remove?

Are you not receiving verification codes? Or, are you unable to send texts to certain numbers?

Leanne.

Re: SMS

Olivia377 — Fri, 25 Jul 2025 12:12:30 GMT

Hello,
Thanks for getting back to me!
It’s the verification codes I’m having issues with
Thanks,
Olivia
Sent from my iPhone

Re: SMS

Leanne_T — Fri, 25 Jul 2025 14:21:18 GMT

Thanks for the reply @Olivia377

Have you recently joined EE or changed your number? Have you not received the verification texts from multiple companies or just the one?

Leanne 🙂

Re: SMS

Olivia377 — Fri, 25 Jul 2025 14:24:29 GMT

Hi,
I haven’t changed my number and have been with EE for eight years, the verification code don’t come through from numerous places
Thanks,
Olivia
Sent from my iPhone

Re: SMS

Rach_H — Sat, 26 Jul 2025 14:29:05 GMT

Hi @Olivia377,

Thanks for coming back to us.

If you get in touch with our tech guides they will get the verification texts looked into and if needed refresh your network settings at our end.

Let me know how you get on.

Rach