https://community.ee.co.uk/t5/Mobile-Services/Mobile-unable-to-make-calls-due-to-reaching-spend-cap-but-spend/m-p/1546058#M52158 <P>What happens when you try to make a call, that makes you think there's a problem with your spend cap?</P><P>When were you last able to make a call?</P> Fri, 04 Jul 2025 22:49:08 GMT bristolian 2025-07-04T22:49:08Z https://community.ee.co.uk/t5/Mobile-Services/Mobile-unable-to-make-calls-due-to-reaching-spend-cap-but-spend/m-p/1546043#M52157 Fri, 04 Jul 2025 18:11:55 GMT https://community.ee.co.uk/t5/Mobile-Services/Mobile-unable-to-make-calls-due-to-reaching-spend-cap-but-spend/m-p/1546043#M52157 james22031949 2025-07-04T18:11:55Z https://community.ee.co.uk/t5/Mobile-Services/Mobile-unable-to-make-calls-due-to-reaching-spend-cap-but-spend/m-p/1546058#M52158 <P>What happens when you try to make a call, that makes you think there's a problem with your spend cap?</P><P>When were you last able to make a call?</P> Fri, 04 Jul 2025 22:49:08 GMT https://community.ee.co.uk/t5/Mobile-Services/Mobile-unable-to-make-calls-due-to-reaching-spend-cap-but-spend/m-p/1546058#M52158 bristolian 2025-07-04T22:49:08Z https://community.ee.co.uk/t5/Mobile-Services/Mobile-unable-to-make-calls-due-to-reaching-spend-cap-but-spend/m-p/1546063#M52159 <P>If the call is chargeable such as to an international or premium rate number, a £0 Spend Cap would rightly block the call from being made. It would need to be increased to allow for additional spend.</P><P>If this is happening with normal Inclusive calls to UK mobiles or landlines, then if you can respond with the information requested by <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/43656">@bristolian</a>&nbsp;we should be able to help figure it out.</P> Fri, 04 Jul 2025 23:39:45 GMT https://community.ee.co.uk/t5/Mobile-Services/Mobile-unable-to-make-calls-due-to-reaching-spend-cap-but-spend/m-p/1546063#M52159 Matt_124 2025-07-04T23:39:45Z