topic Re: EE Services suspended in Mobile Services

EE Services suspended

BostinAustin05 — Wed, 02 Jul 2025 17:32:04 GMT

I’m on EE Unlimited essentials, yet my phone services have just been suspended and EE are requesting a payment to have my services resumed. If anything I’ve used LESS than usual, either way though I have UNLIMITED so it shouldn’t matter either way. I haven’t used my phone abroad either so it’s not that.

Im not happy at all. Any ideas what this bull**it could be??

Re: EE Services suspended

Chris_B — Wed, 02 Jul 2025 18:11:39 GMT

@BostinAustin05 Your service is deactivated for none payment on time. The amount of allowance you use is irrelevant you pay monthly.

Re: EE Services suspended

BostinAustin05 — Wed, 02 Jul 2025 19:15:41 GMT

Nope. My bill was paid in full and in advance too. So thats not the reason why.

here’s a text I got earlier before my services were suspended. Like I said, I’m on ee essentials unlimited so how can they do this?

Re: EE Services suspended

XRaySpeX — Wed, 02 Jul 2025 19:24:50 GMT

Unlimited data plans have a FUP of 600GB / month. Have you gone over that?