topic Odd text from EE in Mobile Services

Odd text from EE

S-Tier — Tue, 17 Jun 2025 08:12:23 GMT

Morning All! I've received this odd text from EE, any idea what session it is on about? I haven't started any sessions with them as far as I'm aware:

"We're sorry, your session has expired as it's been over two hours. To start again, please reply with the topic you'd like to talk about, for example ROAMING. Thanks.'

Re: Odd text from EE

bristolian — Tue, 17 Jun 2025 09:35:18 GMT

That sounds like someone has started a help-session using the 150-text service, but stopped partway through.

Re: Odd text from EE

S-Tier — Tue, 17 Jun 2025 09:44:12 GMT

Thanks, just realised that there was a reply to an automated bill text from EE, I must have tapped an auto 'Okay' reply whilst half asleep this morning <insert facepalm>.

Re: Odd text from EE

Ritu_D — Tue, 17 Jun 2025 09:49:24 GMT

Hi @S-Tier

Thanks for getting back to us.

It's easily done.

Have a great day

Ritu