https://community.ee.co.uk/t5/Mobile-Services/Re-Why-does-it-say-I-have-reached-my-credit-limit/m-p/1540305#M51874 <P>All phones on my contract have had a message sent to them from EE at 21:00 saying service is suspended as they have reached the credit limit ... all the contracts are unlimited with no spend cap and ... balance on the account is 0</P><P>What's going on cos no one can use their phone and EE customer service is closed until 8am&nbsp;</P><P>Oh and we work NIGHTSHIFT so need our phones&nbsp;</P> Tue, 10 Jun 2025 20:35:28 GMT CharlieRecon 2025-06-10T20:35:28Z https://community.ee.co.uk/t5/Mobile-Services/Re-Why-does-it-say-I-have-reached-my-credit-limit/m-p/1540305#M51874 <P>All phones on my contract have had a message sent to them from EE at 21:00 saying service is suspended as they have reached the credit limit ... all the contracts are unlimited with no spend cap and ... balance on the account is 0</P><P>What's going on cos no one can use their phone and EE customer service is closed until 8am&nbsp;</P><P>Oh and we work NIGHTSHIFT so need our phones&nbsp;</P> Tue, 10 Jun 2025 20:35:28 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Why-does-it-say-I-have-reached-my-credit-limit/m-p/1540305#M51874 CharlieRecon 2025-06-10T20:35:28Z https://community.ee.co.uk/t5/Mobile-Services/Re-Why-does-it-say-I-have-reached-my-credit-limit/m-p/1540358#M51875 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4797356">@CharlieRecon</a></SPAN>.&nbsp;</P> <P>Thanks for coming here.</P> <P>Have you been able to get in touch with our customer care team regarding this?</P> <P>Katie</P> Wed, 11 Jun 2025 07:12:59 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Why-does-it-say-I-have-reached-my-credit-limit/m-p/1540358#M51875 Katie_B 2025-06-11T07:12:59Z