topic Re: Visual Voicemail in Mobile Services

Visual Voicemail

TangoTango — Wed, 04 Jun 2025 19:47:38 GMT

I’ve just renewed my EE mobile sim only plan and visual voicemail has been deactivated . I texted IPHONE VISUAL to 150 but haven’t received a response. The EE app wasn’t any help either. Does it take a day or so to receive a text response regarding VVM. Any advice would help. Thank you.

Re: Visual Voicemail

TangoTango — Wed, 04 Jun 2025 19:37:29 GMT

Re: Visual Voicemail

Michael_D — Thu, 05 Jun 2025 07:30:20 GMT

Hi @TangoTango

Welcome to the community.

You have definitely followed the correct step by texting IPHONE VISUAL to 150. Normally you'd get a reply back within a few minutes to confirm it has been added, or even if there had been a problem.

Can you try to text it again this morning?

If there is still no response, can you try HELP to 150 to see if you get a response to that?

Let me know how that goes.

Michael

Re: Visual Voicemail

TangoTango — Fri, 06 Jun 2025 19:54:02 GMT

Hi Michael, thank you for your response. I sent another text in the morning and it’s all working again. Thank you again. Hope you have a good weekend 😊

Re: Visual Voicemail

Michael_D — Sat, 07 Jun 2025 07:21:32 GMT

Brilliant, I'm glad to hear it worked @TangoTango.

Thanks for keeping me updated.

I hope you have a great weekend as well.

Michael