https://community.ee.co.uk/t5/Mobile-Services/It-hangs-up/m-p/1536005#M51664 <P>Same issue today. Ring 150 and after the automated voice asks me to choose an option it hangs up. Infuriating.</P> Sat, 24 May 2025 13:11:05 GMT happyloki 2025-05-24T13:11:05Z https://community.ee.co.uk/t5/Mobile-Services/It-hangs-up/m-p/1536004#M51663 <P>It hangs up after the automated service asks me to press one if i want to speak to someone.</P> Mon, 26 May 2025 06:08:46 GMT https://community.ee.co.uk/t5/Mobile-Services/It-hangs-up/m-p/1536004#M51663 happyloki 2025-05-26T06:08:46Z https://community.ee.co.uk/t5/Mobile-Services/It-hangs-up/m-p/1536005#M51664 <P>Same issue today. Ring 150 and after the automated voice asks me to choose an option it hangs up. Infuriating.</P> Sat, 24 May 2025 13:11:05 GMT https://community.ee.co.uk/t5/Mobile-Services/It-hangs-up/m-p/1536005#M51664 happyloki 2025-05-24T13:11:05Z https://community.ee.co.uk/t5/Mobile-Services/It-hangs-up/m-p/1536144#M51668 <P>Good morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/216334">@happyloki</a></SPAN>.</P> <P>Welcome back to the Community!</P> <P>When you call, it will initially ask you to press 1 for access to our visual service; this will disconnect the call but should send you a text to go through some options via a separate menu.</P> <P>If you opt to press 2 though, this should take you through to the normal phone menu.</P> <P>Peter</P> Sun, 25 May 2025 07:17:58 GMT https://community.ee.co.uk/t5/Mobile-Services/It-hangs-up/m-p/1536144#M51668 Peter_W 2025-05-25T07:17:58Z