topic Re: SMS not being received on 5G in Mobile Services

SMS not being received on 5G

bdg051 — Wed, 21 May 2025 20:49:37 GMT

Hi,

Slightly strange issue i've got, I can't receive any SMS over 5G. They don't come through to the phone until i drop my network settings down to 4G. Has anyone else ever experienced this issue / know how to get this resolved. This is also happening in multiple locations.

Re: SMS not being received on 5G

bristolian — Wed, 21 May 2025 21:05:12 GMT

It's unusual!

A few things I'd be looking to test, before reporting to CS...

Can you sent SMS when on 5G? If so, text NUMBER to 150 and see if you get a response? Send a text to yourself, does it send? And do you receive it?

Are you using 5G in SA or NSA mode?

Re: SMS not being received on 5G

bdg051 — Wed, 21 May 2025 21:08:18 GMT

It appears to be only 5G SA. Texting 150 works fine both sending and receiving but SMS sending and receiving another phone or Verification codes dont work, so very strange.

Re: SMS not being received on 5G

bristolian — Wed, 21 May 2025 21:41:18 GMT

How about sending text to yourself?

Re: SMS not being received on 5G

EssexBoyEE — Wed, 21 May 2025 22:27:08 GMT

Are you Android?, and are you using Google Messaging as your SMS Gateway?