topic Re: Iphone going straight to voicemail in Mobile Services

Iphone going straight to voicemail

nicksmithuk1972 — Fri, 22 Nov 2024 11:03:55 GMT

My iPhone on EE doesn't received some calls. They either go straight to voicemail or the caller receives the message that the phone is unavailable. The numbers aren't blocked and I have reset all network settings.

Any ideas? It is driving me mad!

Nick

Re: Iphone going straight to voicemail

Leanne_T — Fri, 22 Nov 2024 14:24:18 GMT

Hi @nicksmithuk1972

Thanks for coming here 🙂

Does this happen in all areas?

Are you connected to WiFi and using WiFi Calling?

Speak soon 🙂

Leanne.

Re: Iphone going straight to voicemail

nicksmithuk1972 — Fri, 22 Nov 2024 14:39:14 GMT

Thanks for your reply Leanne.

It seems to happen in all areas and doesn't seem to matter whether I have Wi-fi calling on or not

Nick

Re: Iphone going straight to voicemail

bristolian — Fri, 22 Nov 2024 15:40:14 GMT

This behaviour is consistent with either a do-not-disturb being set, or an unconditional "divert all calls"

If this only happens to particular callers, then test an incoming call with & without caller-ID.