topic My number hasn’t been used since September 2023. Is it still active ? in Mobile Services

My number hasn’t been used since September 2023. Is it still active ?

Clairee55 — Sat, 19 Apr 2025 07:18:55 GMT

I have been overseas and haven’t used my mobile number since 2023. Is it still active and available to use? Thank you

Re: My number hasn’t been used since September 2023. Is it still active ?

Chris_B — Sat, 19 Apr 2025 07:33:49 GMT

@Clairee55 No and you can not get it back, It has to be used to be kept. After 9 months of no use and you not requesting to have it reactive after 3 months of no use it’s gone for good.

You might want to read THIS

Re: My number hasn’t been used since September 2023. Is it still active ?

bristolian — Sat, 19 Apr 2025 09:07:27 GMT

You've not said whether your number was on a pay-monthly contract or PAYG.

I very much doubt it, but if you're on pay-monthly contract and have maintained your monthly payments, then your line will remain active indefinitely.

For PAYG, refer to the previous response.